Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return, Return should be done within 7 days

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at universegrafix@gmail.com. Please note that returns will need to be sent to the following address: B/58, New Laxminagar, Nr. RK Shah hospital, State: Gujarat, City: Kalol-382721 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at universegrafix@gmail.com. 

Refunds

• Refund Approval:
  If the item is eligible for a return, a refund will be credited to your original method of payment within 7-10 business days.